Shipping Policy

Delivery Times

We are committed to processing and shipping your order as quickly as possible.

Estimated delivery times by zone:

• Metropolitan France: 5-7 business days
• United Kingdom: 7-10 business days
• Italy: 7-10 business days
• Germany: 7-10 business days

Times start from the shipping date. Weekends and public holidays are not included in the calculation.

Order Tracking

Once your order has shipped, you will receive an email with:

• Tracking number
• Real-time tracking link
• Delivery estimates

Shipping Costs

• Free shipping: For orders of 2 items or more
• Standard fees: €5.99 for a single order

Responsibility in Case of Issues

In case of:

• Lost package: We will file a claim with the carrier and offer you a refund or free reshipment
• Package damaged upon receipt: Please refuse the package or contact us immediately with photos
• Excessive delay: Contact us for assistance

Delivery Zones

We currently deliver to the following countries:

• 🇫🇷 France (metropolitan and overseas territories)
• 🇬🇧 United Kingdom
• 🇮🇹 Italy
• 🇩🇪 Germany

For other countries, please contact us at heymiamorshop@gmail.com

Contact

Questions about your delivery?

Email: heymiamorshop@gmail.com
Response time: 24-48 hours